Privacy Policy

Last updated: May 4, 2026

This privacy policy describes how Urban Home Line Inc. ("we", "us") collects, uses, and protects information when you access urbanhomeline.org (the "site").

Information collected automatically

When you visit the site, our server logs record standard information including your IP address, browser type, operating system, referring URL, pages visited, and timestamps. This information is used only for aggregate traffic analysis and is not linked to any personally identifiable information.

If you accept cookies through the banner displayed on this site, we may use cookies or similar local storage mechanisms to remember your consent preference and to understand which content is accessed most frequently. We do not use tracking cookies for advertising purposes.

Information you provide

If you submit the contact form on this site, we collect your name, email address, phone number (if provided), and message. This information is used only to respond to your inquiry. It is not added to any marketing list, shared with third parties, or used for purposes other than responding to the specific inquiry you submitted.

Cookies

The site uses a single cookie (uhl_cookie_consent) to store your cookie consent preference locally in your browser. This cookie does not contain personal information and is not transmitted to any third-party server. If you click "Reject" on the cookie banner, this preference is stored locally and no additional cookies are set.

Third-party content

The site displays images hosted on Wikimedia Commons servers (upload.wikimedia.org). When your browser loads these images, Wikimedia's servers receive your IP address and browser information in the same way any web server does when serving a resource. Wikimedia Foundation's privacy policy governs how that information is handled.

The site loads fonts from Google Fonts (fonts.googleapis.com). When your browser requests these fonts, Google's servers receive your IP address and browser information. Google's privacy policy governs how that information is handled.

Data retention

Server logs are retained for 90 days and then deleted. Contact form submissions are retained for up to 12 months unless you request deletion sooner. Cookie consent preferences are stored in your browser until you clear your browser data.

Your rights under Canadian privacy law

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, you have the right to access personal information we hold about you, request corrections, and request deletion. To exercise any of these rights, contact us at info@urbanhomeline.org.

Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after a policy change constitutes acceptance of the updated policy.

Contact

Urban Home Line Inc.
20 Bay Street, Suite 1100
Toronto, ON M5J 2N8
info@urbanhomeline.org
+1 (416) 900-5412